Returns & Exchanges
We want you to love your home, but if a piece doesn't fit your space, you can return most items within 30 days of delivery for a full refund or exchange. Our streamlined process ensures that updating your living environment is completely risk-free.
Return Process
- 1.Initiate Your Return
Visit 'Your Orders' in your account, select the home item you wish to return, and choose the reason for your request.
- 2.Print Label or Get Code
Select your preferred return method to receive a printable shipping label or a QR code for label-free drop-off at a designated location.
- 3.Prepare the Package
Place the item in its original packaging with all furniture parts and manuals included to ensure a smooth inspection process.
- 4.Ship and Track
Drop off your package at an authorized carrier or schedule a pickup for oversized furniture; you can track the refund status through your account dashboard.